Terms & Conditions
By using Namma Booking, you agree to our terms governing bookings, responsibilities, and platform usage. Please read these conditions carefully before making a reservation.
Terms & Conditions – Namma Booking
These Terms and Conditions (“Terms”) govern your access to and use of the Namma Booking platform, including our website (www.nammabooking.com), services, and any bookings made through it. By accessing or using our platform, you agree to be legally bound by these Terms. If you do not agree, you must not use our services.
1. Role of Namma Booking
Namma Booking operates as an online marketplace that connects travellers with independent accommodation providers across India. We are a technology platform — we do not own, manage, or operate any of the properties listed on our site.
- We act solely as an intermediary between customers and accommodation providers.
- The accommodation agreement is between you and the provider; Namma Booking is not a party to that agreement.
- We are not responsible for damages, losses, or injuries arising from your stay or from actions of accommodation providers.
- By using our platform, you agree to indemnify and hold Namma Booking harmless from claims arising from your use of the platform or your interactions with providers.
2. Booking Process & Confirmation
A booking is not confirmed until (a) the accommodation provider formally accepts it and (b) the required payment is successfully received by us.
- You are responsible for reviewing the accommodation provider’s specific terms, house rules, and cancellation policy before completing a booking.
- Room images, descriptions, and amenity lists on our platform are for illustrative purposes. Actual conditions may vary; we recommend confirming details with the provider.
- Namma Booking facilitates payments on behalf of providers but is not liable for delays caused by banks or payment gateways.
Property Name Notice
To protect the privacy of our accommodation partners and prevent unsolicited direct contact, certain properties may be displayed under an alternative marketing name on our platform. By making a booking, you acknowledge and agree that the property name shown prior to booking may differ from the official property name. The confirmed booking details, including the official property name and full address, will be provided after booking confirmation. This naming practice does not affect the location, quality, amenities, or features of the accommodation.